Richmond upon Thames, London
£40000 - £45000 per annum
15 days ago
My Client is an international B2B media and publishing market leader. They are looking for a Digital Product Owner to operate in a Waterfall environment overseeing a portfolio of customer portals and networking tools to continuously improve customer engagement and to drive commercial return. This is a hands-on role, which will include launching new portals, managing integrations and customer journey. As the systems are continually improved, you will be required to plan and run testing exercises. We are looking for a solid technical understanding of content management systems and web-based portals with an emphasis on improving customer experiences and managing integrations you must be enthusiastic and a keen learner, who is self-motivated and can use your initiative in this fast-changing environment.
·Responsibility for the end to end digital customer experience across multi - platforms
·Manage the on-going configuration and support of the SaaS software (Hosted Buyer) platform to meet business needs
·Manage the internal product roadmaps and idea collation process,
·Work with platform providers to continuously improve the digital customer experience
·Communicate best practices, new functionality and deliver training to staff and stakeholders
·Working across the business in a variety of different commercial teams.
·Hands on experience within a 'waterfall' environment
·An excellent understanding of CMS, CRM and Web Portals (especially API's)
·Demonstrable CSS, HTML skills
·Strong Stakeholder engagement and Project Management skills
·Ability to work to tight deadlines that cannot be moved.
Why Work in this company?
·Strong track record of developing and promoting employees within the business.
·Very close to public transport
·They offer flexible working, including one day a week agreed to work from home.
·They offer a comprehensive benefits package
Armstrong Lloyd is a specialist Marketing recruitment company. Our client has appointed Armstrong Lloyd to manage this vacancy. Due to the high volume of applications received we regret that we are not able to respond to all applications. If you have not heard from us within 3 weeks of your application, we regret that you have not been successful on this occasion.