E-Commerce Assistant

  • Location

    Banstead, Surrey

  • Sector:


  • Job type:


  • Salary:

    Up to £20000 per annum

  • Contact:

    Jessica Wadmore

  • Contact email:


  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


  • Start date:


Our client is a privately owned retailer based in Banstead, they manufacturer the product on site and distribute throughout the UK and overseas. They are looking for a E-Commerce Assistant to join their marketing team as soon as possible.

Experience not necessary but would suit someone with an administrative background and experience working in a fast paced environment.

The role:

  • Improving customer satisfaction for mail order and online customers via our e-commerce shop
  • Dealing effectively with all Customer Service enquiries
  • Dealing with telephone enquiries for mail order and online orders
  • Dealing effectively with customer refunds and complains via phone, email or post
  • Order processing
  • General administration duties to support the marketing team
  • Keep clients informed on all products
  • You need to be willing to assist with post and packaging (on occasions)
  • Assist with the yearly stock take

The person:

  • Relevant admin / order processing experience
  • Microsoft skills including Word and Excel
  • Ideally hold a UK driver license and a car owner due to the location of the role

Armstrong Lloyd is a marketing specialist recruitment services provider. Due to the high volume of applications received, we are not able to respond to each individual applicant, regrettably only those selected will be contacted.