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Sales & Customer Service Manager

  • Location

    Barking and Dagenham, London

  • Sector:

    Business Development

  • Job type:

    Permanent

  • Salary:

    £30000 - £32000 per annum

  • Contact:

    Annalie Graham

  • Contact email:

    Annalie@armstronglloyd.co.uk

  • Job ref:

    JO0000000880_1596011093

  • Published:

    3 months ago

  • Expiry date:

    2020-08-28

  • Start date:

    ASAP

  • Consultant:

    #

My client is in the food industry and is looking for a confident and driven Sales & Customer Service Team Manager, with experience in category in the food service industry, to join their team. The company is in a growth phase and offers future career opportunity.

Role Responsibilities:

  • Lead a small sales/customer service team, supporting them to achieve their sales and growth targets
  • Work with the team and support with lead generation and new prospect development
  • Provide regular coaching, 1:1's, feedback, training and support
  • Manage and optimise CRM system
  • Manage team KPI's relating to performance, productivity and service to customers
  • Analyse results and provide regular updates to management team including forecasting on promotions
  • Organise regular sales focus days and product launch initiatives and product training days

Skills Required:

  • Demonstrable experience mentoring, coaching and training teams
  • Skills in a supervisory account management/sales position within food service industry
  • Skills in managing new business opportunities with understanding of B2B marketing
  • Good understanding managing CRM system and customer communication solutions
  • Campaign planning and project management experience
  • Ability to monitor and report regularly on results and be able to review data

Car driver required due to location of office.

Armstrong Lloyd is a marketing specialist recruitment services provider. Due to the high volume of applications received, we are not able to respond to each individual applicant, regrettably only those selected will be contacted.