Senior Account Director- Marketing Agency

 
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SECTOR: marketing

TYPE: permanent

LOCATION: REMOTE

SALARY: £60,000 P.A.

Our client is an established B2B marketing and communications agency with a strong heritage spanning over four decades. They work differently to most agencies—focusing on building deep, strategic partnerships with a carefully selected client base rather than managing high volumes of short-term projects.

Operating across the UK with a flexible, remote-friendly approach, they work with B2B clients ranging from well-funded scale-ups to large enterprise organisations. Their expertise centres on technology and energy sectors, delivering strategic marketing and communications programmes at a consultancy level.

They're now looking for a strategic, commercially-driven relationship builder to become a key partner in driving business growth—someone who genuinely gets a thrill from seeing campaigns deliver results and has a real passion for putting themselves in their client's shoes to unlock the best strategic marketing outcomes.

Location: *Remote-friendly (South/London region preferred). Occasional travel to client offices and team meetings.

THE SENIOR ACCOUNT DIRECTOR/HEAD OF CLIENT SERVICES ROLE RESPONSIBILITIES WILL INCLUDE:

  • Own and strategically grow relationships with existing clients in the marketing and communications portfolio

  • Partner with clients to oversee campaigns, ensuring strategic marketing delivers tangible commercial value

  • Build multiple relationships across client organisations to organically create new project opportunities

  • Lead the pitch process for new business opportunities and establish initial client relationships

  • Set strategic direction for client projects, balancing creative thinking with realistic, commercially-focused outputs

  • Drive weekly revenue reviews, pipeline management, and quarterly bonus targets

  • Work directly with the MD to plan and execute 12-month growth strategy

  • Brief and guide the delivery team (Communications Director, Project Manager, strategic marketing resources) with clear strategic direction

  • Proactively identify opportunities and take initiative to turn insights into actionable campaigns


THE IDEAL SENIOR ACCOUNT DIRECTOR/HEAD OF CLIENT SERVICES WILL HAVE:

  • Demonstrable experience working in an agency, consultancy, or strategic marketing partner capacity

  • Solid B2B marketing background with experience in relationship-driven environments

  • A genuine passion for understanding client challenges and putting yourself in their shoes

  • Creative mindset combined with commercial realism—you see the business value in every marketing activity

  • Proactive, results-driven approach—you get a thrill from seeing campaigns succeed and drive outcomes

  • Strategic marketing expertise across multiple channels (websites, digital campaigns, PR, events, content) and how they drive business growth

  • Natural relationship-building skills with senior stakeholders and C-suite decision-makers

  • Strong commercial acumen with motivation to hit and exceed revenue targets

  • Ability to think strategically and see the bigger picture of what clients are trying to achieve

  • Track record of growing accounts through client success rather than pushy sales tactics

  • Experience building multiple relationships within client organisations to create organic growth opportunities

  • Knowledge of data analysis and proving ROI (desirable)


WHY JOIN THIS BUSINESS AS THEIR SENIOR ACCOUNT DIRECTOR/HEAD OF CLIENT SERVICES?

  • Join an established agency with decades of heritage and financial stability

  • Become a genuine partner in business growth with a seat at the leadership table

  • Work with high-calibre clients from funded scale-ups to enterprise-level organisations

  • Build meaningful, long-term client relationships rather than transactional ones 

  • Salary £60,000+ (depending on experience) plus up to 10% quarterly performance bonus

  • Transparent bonus structure based on "but for me" revenue—projects that wouldn't exist without your involvement

  • 4-5 days per week with genuine flexibility and autonomy

  • Work with an experienced, stable team who value partnership over politics

  • Remote-first culture with flexible working arrangements

  • Opportunity to shape how the business works with clients for the long term

Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer a personal service that will give you the best possible outcome in the recruitment process.

 
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