Senior Customer Training Manager

 

THANK YOU FOR YOUR INTEREST - UNFORTUNATELY THIS JOB HAS NOW EXPIRED AND WE ARE NO LONGER ACCEPTING NEW APPLICANTS


SECTOR: TECHNOLOGY - SaaS

LOCATION: HOMEBASED / LONDON

TYPE: PERMANENT / FULL TIME

SALARY: £55,000 - £70,000 P.A. + BONUS + BENEFITS


Our client is a scaling global SaaS software provider seeking a permanent Senior Customer Training Manager to lead and further scale the customer training function.

As the Senior Customer Training Manager, you will provide hands-on creation and delivery of training content to newly onboarded SaaS clients and oversee strategic grow the customer training function.

The ideal SENIOR CUSTOMER TRAINING MANAGER will have:

  • Demonstrable experience in a SaaS client training position

  • Proven experience creating, maintaining, and delivering training content including webinars and workshops

  • Ability to work cross-functionally with in-house product, marketing, creative, sales, and customer success teams

  • Ability to manage and continue to scale a small customer training team

  • Ability to continue enhancing training materials and strategically grow the client training function and team

  • The chance to become the subject matter expert for client training with a view to replicate in expanding regions globally

  • Thrives in a customer facing position, you are able to proactively problem solve customer training needs and delivery a high quality training experience whilst inspiring and leading a small team.

  • Enjoy working for a scaling, ambitious global tech company with combined hands-on and strategic tasks

Why join this business as their SENIOR CUSTOMER TRAINING MANAGER?

Our client is a leader in a hyper growth tech sector with continued growth globally. Due to ongoing growth, this is an exciting opportunity for an experienced client training manager seeking career progression and an opportunity to grow the role further and lead a client training team.

Location & working style: London 2-3 days, home working 2-3 days


 

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